Shipping policy
SHIPPING & DELIVERY POLICY
Last updated 26.04.2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.misstsu.com/policies/terms-of-service.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free shipping on orders above 245 AUD or orders that contain the specific offers or sales that Miss Tsu is offering in the website.
Expedited Shipping Fees
At MISS TSU, we prioritize fast delivery for our customers. Partnering with leading companies like FedEx and UPS ensures your order arrives swiftly and securely.
Once your order is placed, we'll promptly provide any necessary shipping updates and send your tracking number without delay.
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to most countries in the USA. Unfortunately, if you can not place the order in the check out, your country is not included as a valid destination of delivery.
Free shipping is not valid on international orders unless there is an offer explained it in the check out page.
For information about customs process:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.please don't forget to check your specific country customs.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
If you are waiting for your package and it didn't arrived from any reason- please contact us and we will try to assist you.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy:
https://www.misstsu.com/policies/refund-policy
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Online contact form:
https://www.misstsu.com/policies/contact-information